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I felt really comfortable walking into Kia West. I did not feel pushed onto anything. Our sales person was super friendly and made sure to take note of our needs and our budget. The hand off to the financing manager to the insurance manager were all seamless. I would for recommend going to Kai West for your first time car purchase. Thank you for being so patient and friendly with me! And I love my new car!
in the last week
Great place to buy cars with great deals. They take care of you. We dealt with Terry. Best salesman I’ve come across with that ‘looking after the customer’ touch. Also their service dept is the best. They really look after you. Ask for Tyler he’s amazing. He follows through with everything.
a month ago
I bought a used car from Kia West back in June and although it had a few minor issues at first, Dane and Noah went above and beyond to ensure that all of my concerns were addressed. By the time all of the issues were fixed, Kia West spent close to $1,000 in repairs out of their own pocket. I can confirm what others are saying in that the management of this dealership truly cares about their customers. I will definitely come back to Kia West when I purchase my next vehicle.
a month ago
Outstanding customer service! I purchased a new Sportage from Kia West and noticed a few issues after getting some accessories installed through the dealership. The customer service manager, Austin, was exceptional in dealing with my issues. He kept me informed every step of the way and was always prompt in answering my questions. He worked tirelessly to make certain that my issues were resolved and that I was 100% satisfied. If you’re in the market for a car, stop by Kia West and ask to speak with Austin, you won’t regret it!
a month ago
How could anyone give less then 5 stars to this dealership? This place treats its customers like family!!!!! From the moment you walk in till you get a deal done and beyond that. We bought 2 amazing cars from here and got them financed instantly while other places declined us. Do you know this place let’s you drive the vehicle home even before you buy it or before they get you approved? This tells you everything about business they do. Also expect a discount whenever you show them your loyalty. I was living in Toronto for 15 years and I seen hundreds of dealerships but nothing like Kia West. They actually gave me faith in humanity and showed me there is more then just selling someone a car. If you live in B.C and you planing to get a vehicle either used or new this is a place to visit don’t even waste time on clowns you will find around advertising themself and lying to you. Kia West you have me as customer for life!!!!!!! You Rock!!!
2 months ago
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